Toilet Repair Service Across Hertfordshire

AHPS provides a dependable toilet repair service across Hertfordshire, helping homeowners resolve issues quickly and with minimal hassle. Our local plumbing engineers deal with toilet faults every day. From worn internal components to more complex plumbing issues, we identify the cause and carry out lasting repairs that restore full function and prevent repeat problems.

 

If you need a toilet repaired urgently, we offer same day appointments where possible. For planned repairs, we’ll book a time that suits you, arrive when we say we will, and leave your bathroom clean and tidy once the job is done. Everything is handled by qualified professionals who respect your home and your time.

The Toilet Repair Service We Provide

Our toilet repair service is designed to resolve problems quickly and prevent them from returning. Because AHPS handles plumbing in house, you deal with one trusted local team from diagnosis through to repair, with no delays or subcontractors involved.

We work on all standard domestic toilets and cistern systems, identifying the root cause of the issue before carrying out the correct repair. This ensures your toilet works properly again and avoids repeat callouts caused by temporary fixes.

Common Toilet Problems We Fix

Fast, Local Toilet Repair When You Need It

Toilet problems rarely happen at a convenient time. A leak, blockage, or flushing issue can quickly disrupt your household, especially if you only have one bathroom. That’s why AHPS offers fast, local toilet repair across Hertfordshire, with same day appointments available where possible.

 

Our engineers are based locally and cover Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Harpenden, and we service other locations in the surrounding area. This allows us to respond quickly, arrive on time, and resolve issues without unnecessary delays.

If your toilet repair is urgent, we can attend on the same day to secure leaks, restore flushing, and make the toilet safe to use again. For non-urgent issues, we offer pre-booked appointments that fit around your schedule, with clear communication from start to finish.

Why Choose AHPS For Bathroom Fitting?

Choosing AHPS means working with a Hertfordshire team known for delivering reliable toilet repairs with care and precision. Our engineers combine practical experience with recognised industry training, ensuring faults are fixed properly and your toilet works as it should.

Homeowners trust us to resolve toilet problems efficiently, explain the issue clearly, and carry out repairs that prevent repeat callouts.

Support For Urgent Plumbing Issues

If your toilet issue needs immediate attention, our engineers are available for same day support where possible. We can stop active leaks, restore flushing, and make your toilet safe to use again. This gives you peace of mind and prevents further disruption or damage to your home.

A Trusted, Local Partner

We are a Hertfordshire based team with strong local knowledge and a clear understanding of what homeowners expect when something goes wrong in their bathroom. You can rely on us for prompt attendance, tidy workmanship, and clear communication from the moment you get in touch.

Honest, Upfront Pricing

Clear pricing is central to how we work. Pre-booked toilet repairs are charged at our standard hourly rate, while urgent same day visits follow our published callout fees. You’ll be informed of costs before work begins, with no hidden extras or unexpected charges.

Certified and trusted professionals

Our team holds recognised qualifications including Gas Safe, NICEIC, CIPHE, Nu Heat and Ideal Logic Approved Installer status. This ensures any plumbing or related work connected to your toilet is completed safely, correctly, and in line with current regulations.

Transparent Pricing

Pre-booked toilet repairs are charged at our standard hourly rate, making this a cost-effective option for non-urgent issues. For urgent problems, we offer same day callouts, with fees based on the time of attendance. All rates are published and explained upfront, so there are no surprises.

 

Parts are only replaced when necessary, and we’ll always explain what needs doing before proceeding. Our goal is to fix the issue properly, not to upsell or overcomplicate the repair. You can view our full pricing guide for a detailed breakdown of hourly rates, callout fees, and fixed price services related to plumbing work.

What Our Customers Say

We’re known locally for turning up on time and completing work to a high standard. Here’s what our customers think:

Archway Heating and Plumbing services place picture
5.0
Based on 172 reviews
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Darren Rees profile pictureDarren Rees
20:56 07 Jan 26
I was recommended by family ! I can honestly say I would recommend using archway with 5 stars ! Punctual honest work ethic 10 out 10 ! Thank you
Oliver Martin profile pictureOliver Martin
19:18 06 Jan 26
Would not hesitate to use Archway Heating and Plumbing services again! The house had sprung a leak under the bath tub and a leak from the hot water cylinder in quick succession to each other. Kiani and the team found the leak(s) and carried out the necessary repairs to very good standards. They took the time to explain and show what they had done which adds reassurance. Thanks!
John Gribbon profile pictureJohn Gribbon
18:07 23 Dec 25
Kate Golding profile pictureKate Golding
08:02 23 Dec 25
Kiani was punctual, knowledgable and removed/installed radiators quickly. Would definitely recommend this company.
Diane Day profile pictureDiane Day
12:16 16 Dec 25
Excellent and immediate attendance. Steven explained everything as he worked. Thank you
john blofield profile picturejohn blofield
07:00 13 Dec 25
This is a very professional company.
Their workmanship is absolutely first class. They fitted a new bath and toilet and the work was carried out to perfection. The workmen always arrived on time and always texted to say they were on their way.
Thoroughly recommended
Clive Reader profile pictureClive Reader
18:14 09 Dec 25
We’ve used Archway for many years and always have fantastic service from Steven and Kiani. They are reliable and great attention to detail ensuring the work is completed to a high standard in a timely fashion with everything explained to the customer. Highly recommended.
Paul Lake profile picturePaul Lake
13:07 05 Dec 25
I had a kitchen mixer tap replaced in Stevenage . They came same day. Good efficient job done within the hour. All clean and tidy afterwards, thoroughly recommended.
Helen McLachlan profile pictureHelen McLachlan
10:18 28 Nov 25
Full boiler service carried out by Steven. Price was as expected. I asked about future work in the bathroom and kitchen next year. Steven was able to give me some really good ideas and sent pictures of previous work been done by Archway. I would highly recommend this company as they go above and beyond the work being done.
Leonardo Motta profile pictureLeonardo Motta
16:32 26 Nov 25
Excellent work and very quick and clean. Totally recommend
Rhys Carroll profile pictureRhys Carroll
10:09 23 Nov 25
I’ve used APHS a couple times now and have had the pleasure dealing with Kiani and Steven.
After buying my first home a few issues arrived, and I found APHS online with great recommendations. I didn’t hesitate and got booked in and now I won’t go anywhere else.
The team at APHS are very reliable, professional, tidy and friendly.
The team always go above and beyond and give the best level or care to their customers.
Certainly wouldn’t hesitate to recommend APHS
Thanks again.
Paul Elkington profile picturePaul Elkington
08:38 21 Nov 25
Initial contact and communication was good, work was good other than what we agreed didn’t happen.
Agreed to rectify it but 6 months later still not complete and no communication leaving me to get the works rectified by others.
David Zuluaga profile pictureDavid Zuluaga
11:23 20 Nov 25
Great work. He came and inspected the boiler after other person didn't managed to find the cause, lots of experience and he spot the problem immediately and fix it and I haven't have problems with the anymore, additionally he help me diagnosing the kitchen tap. Totally recommend him.
Linzie Goldstein profile pictureLinzie Goldstein
15:47 17 Nov 25
Great service. Reasonably priced and so helpful. Genuine and nice guys. Thanks Steve
Muslimah Mauthoor profile pictureMuslimah Mauthoor
15:40 17 Nov 25
Steve was meticulous and thorough. He also explained exactly what he did and why he did it which was very helpful.
Liam McSweeney profile pictureLiam McSweeney
13:15 17 Nov 25
Ian Tighe profile pictureIan Tighe
12:39 17 Nov 25
The job task was my annual combi boiler service. The engineer arrived promptly, explained his job task and prepared well the working areas. The job took @ 60 minutes with work areas left tidy and clean. My next service would need to be more thorough as parts were under performing. My service book was updated & my heating performs a treat If you need a professional and clean repair on your boiler, then Archway Heating & Plumbing are your team for the job.
Ian James Little profile pictureIan James Little
07:26 15 Nov 25
Gas boiler service and gas safe certification.
Excellent service all round, kept me informed of arrival time, and carried out the work efficiently. I would definitely use them again.
Paul McLaughlin profile picturePaul McLaughlin
20:48 10 Nov 25
Diagnostic and some repairs to our boiler.
Good workmanship and competitively priced.
Will use again
Great communication and service as always.
A Arda profile pictureA Arda
19:30 30 Oct 25
High professional service. Always on time, very clean and super helpful. Archway service my boiler every year and have done various plumbing jobs at amazing prices.
Allie Roe profile pictureAllie Roe
16:56 30 Oct 25
Fantastic experience with these guys! So helpful and professional and friendly. We will definitely be using them again. Highly recommend.
george babu profile picturegeorge babu
11:35 30 Oct 25
Very good trouble shooting done by the service engineer Steve for issue with my home heating. He was able to identify the exact issue and provided solution to fix it.
Ashley Game profile pictureAshley Game
17:51 28 Oct 25
Steve from AHPS serviced our boiler, fixed a leaking radiator pipe, and removed a radiator from our living room. The service was excellent; quick, tidy, and hassle-free from start to finish!
George Pollard profile pictureGeorge Pollard
19:29 27 Oct 25
Offered us an amazing quote for a downstairs toilet, arrived on time every day and didn’t go over the quote. The workman ship is perfect. Thank you so much for your work.
Eirik Knutsvik profile pictureEirik Knutsvik
19:20 27 Oct 25
Absolutely amazing service, and they worked their butts off so that we wouldn't be without a boiler. Huge thanks!
Andrew Hodgson profile pictureAndrew Hodgson
00:20 24 Oct 25
I first came across the guys from Archway when Kiani came to fix a leaking isolation valve in my bathroom and at the same time fitted some new taps. When chatting to Kiani it came to light that their service was much more than just plumbing and heating engineers. They fit bathrooms, kitchens, doors, windows etc. We were looking to get our bathroom completely gutted and refitted with new walk in shower, toilet, basin, towel rail, window, ceiling, lighting, extractor fan, tiles and flooring. They provided photos of a large number of bathrooms they had previously installed and after we accepted their quote they did an amazing job with our bathroom. Kiani did all the plumbing, Mick did all the joinery work, which included strengthening the walls and all the flooring. He also did the flooring. They brought tilers in to get the tiling done quickly and they did a brilliant job. I suspect we could have got a cheaper quote but the quality of the work from the Archway team was outstanding. We have subsequently had a new Worcester Bosch combi boiler installed by Steven from Archway and Kiani replaced 4 very old radiators in our upstairs bedrooms. We've just accepted a quote to have our downstairs toilet gutted and have a new toilet, basin, vanity unit, window, door and lights installed. We also plan to use Archway to fit out a new kitchen early in the new year (2026). I would definitely recommend Archway to family and friends and Kiani has already fixed a plumbing issue in my Mum's kitchen when she was having a new dishwasher installed.
KH profile pictureKH
00:00 21 Oct 25
Absolutely brilliant company! 5 star service every time. I have been using them for years and they have always been fantastic. Quick to respond and go above and beyond. Clean, tidy, knowledgeable and approachable.
Highly recommend!⭐️⭐️⭐️⭐️⭐️
info jkn profile pictureinfo jkn
15:03 20 Oct 25
Excellent company to work alongside. Always helpful and provide a excellent service.
MAXIMUM1988 v profile pictureMAXIMUM1988 v
10:30 18 Oct 25
My boiler had stopped working due to limescale build up. Steven was very professional and thorough with explaining the issue and what needed to be done to fix the problem. The job was quick and now the boiler works great. Everyone in my building uses Archway due to their good reputation. Would definitely recommend.
Ben Melia profile pictureBen Melia
16:45 14 Oct 25
Met Steve a few months ago, liked his style and asked him to come and quote for a new boiler and bathroom refit. Recently, we used AHPS to install the new boiler, getting rid of the old back boiler and tanks. They were on time everyday, professional, trustworthy and took time to explain what they were doing whilst overcoming any problems that arose.

A few days after the work was complete, a pipe in the bathroom burst as it was so old… I called Steve and he was with me within 4 hours. Thankfully, Steve had previously explained how they had re plumbed upstairs and I was able to isolate the bathroom to prevent any significant damage.

Overall, I’m really impressed, delighted with the workmanship and will definitely use AHPS again for future work - of which there will be plenty. All of this for a reasonable rate too!
Colin Curtis profile pictureColin Curtis
15:11 05 Oct 25
Steve, carried out an annual service on my 18 year old boiler. He was one time and very efficient,and he cleaned up when he had finished. I would recommend Archway to anyone who needs any a boiler service.
Simone Mortimer profile pictureSimone Mortimer
18:53 25 Sep 25
Steve arrived within the promised timeslot and sent a text to advise he was on his way. Always great communication.
He attended my boiler issue on Friday, diagnosed the fault, obtained the parts and came back first thing Tuesday to fix. All was working within two hours.
Steve always has great communication, is friendly, explains everything well and is very reasonably priced.
I would not hesitate to recommend Steve and his company again and am now using him to service my boiler.
Thank you Steve.
Leanne Conroy profile pictureLeanne Conroy
14:50 18 Sep 25
Kiani fixed a leak for me and I couldn’t be happier with the service. He was on time (with a helpful 15-minute heads-up before arrival), professional, tidy, and very friendly throughout. Kiani was knowledgeable, explained everything clearly, and made the whole process stress-free. The price was more than fair, and I would 100% recommend Kiani to anyone needing plumbing work done.
Ann Lewis profile pictureAnn Lewis
09:50 15 Sep 25
Great workmanship, knowledge and attitude. Provided friendly service. I am happy to recommend Archway Heating.
Janice Gardner profile pictureJanice Gardner
17:55 09 Sep 25
Replaced our kitchen tap as the old one could not be fixed due to the manufacturing.
Really pleased with the service and how pleasant, personable and polite Kiani was.
Highly recommend this company.
Kate Crossland profile pictureKate Crossland
16:36 09 Sep 25
I got in touch with Archway for a service and have since had a new boiler installed. Communication was good, service on the day was professional and efficient, and I was thoroughly pleased with the job. Thankyou.
Eve McGrath profile pictureEve McGrath
10:51 08 Sep 25
Fantastic service. Would thoroughly recommend for the professionalism and expertise. Many thanks Eve
Chavassea Okeke profile pictureChavassea Okeke
17:38 06 Sep 25
Excellent and honest company! Highly recommended!
Anne Boulton profile pictureAnne Boulton
12:03 27 Aug 25
Thank you again Archway for coming out for an emergency call to sort an issue with our gas system. Efficient and reliable. Would highly recommend.
Alan Van der Merwe profile pictureAlan Van der Merwe
08:21 26 Aug 25
Archway Heating and Plumbing recently replaced three bespoke radiators in our home with new designer ones. It was not a straightforward job because of the way our previous radiators had been installed, but the team handled it brilliantly. They even had to chip back the walls and adjust the existing plumbing, which was extra work they had not expected, yet they carried on without any fuss and stuck to the original quote.

The whole team were professional, friendly and easy to talk to throughout the job. The radiators look fantastic and the quality of their work is clear to see. I already have them booked for boiler servicing and a few more jobs later this year. Highly recommend Archway Heating and Plumbing for anyone looking for a reliable and trustworthy company.
Paul Davis profile picturePaul Davis
20:12 20 Aug 25
Boiler and Gas fire serviced. Prompt and professional service as always.
Ro33a J (Ro33a) profile pictureRo33a J (Ro33a)
16:40 14 Aug 25
AHPS have been one of the best companies / tradesmen I’ve used so far in all of my homes. I felt really impressed from the start. Kiani was the first to swiftly respond to my request. He came next day. Quote was very fair and reasonable. But what I find more important, personally, is the customer service and delivery. Kiani is friendly, professional, competent, honest, polite, respectful and educational - I learnt some things that were so helpful to know about our toilet. He makes every effort to be available for you, and communication is 10/10. I’ll be using AHPS again 😊 thank you Kiani!
chajayjor profile picturechajayjor
13:27 12 Aug 25
Good service, they keep you informed, very pleased and would recommend to friends and family
FragDaddy HS profile pictureFragDaddy HS
16:32 08 Aug 25
Excellent Customer Service from Kiani. Diligent and knowledgeable and went above and beyond to fix my hot water and shower issues. Punctual and friendly, Highly recommend.
A M profile pictureA M
11:22 03 Aug 25
R H-K profile pictureR H-K
15:46 28 Jul 25
Genuinely great / professional service from Kiani. It’s hard to find such a fantastic and trustworthy service these days. Kiani stands out a million miles in terms of : response time, workmanship, open and honest advice in the best interest of the customer. Kiani brought along a training colleague.. any person training under Kiani’s supervision will be extremely successful as they will learn his approach to such a great delivery of service. Thank you Kiani 😊
Andy Chittenden profile pictureAndy Chittenden
06:38 27 Jul 25
Thanks for an excellent service today, a call out on a Sunday to help me in an emergency. On time as promised quick and efficient work. I can’t thank you enough. Andy - Hemel Home and Garden Services Hemel Hempstead
Archway Heating company are superstars thrilled beyond belief with their work and would highly recommend
ozioma okolo profile pictureozioma okolo
18:04 24 Jan 25
I recently had the pleasure of working with Archway Heating and Plumbing Services once again, and I can confidently say that Steve is a true professional! This was my second time using their services for a plumbing job, and just like before, I was thoroughly impressed.

Steve arrived on time and was friendly and approachable. He quickly assessed the issue with my radiator and explained the necessary repairs in a clear and concise manner. His expertise was evident, and I felt reassured that my radiator was in good hands.

The repair process was efficient, and Steve worked diligently to ensure everything was fixed properly. He took great care to minimize any disruption and left the area clean and tidy once he was done. I appreciated his attention to detail and commitment to quality workmanship.

What really stood out to me was Steve's dedication to customer satisfaction. He took the time to answer all my questions and provided helpful tips for maintaining my radiator in the future. It's clear that he genuinely cares about his clients and their needs.

I highly recommend Archway Heating and Plumbing Services for any plumbing or radiator repairs. Their professionalism, reliability, and exceptional service make them my go-to choice for all my plumbing needs. I will certainly be calling them again in the future!
Heather Yuen profile pictureHeather Yuen
23:16 19 Jan 25
Fantastic service and workmanship with honest and helpful advice. The team completed a complete refit of my bathroom and a new carpet throughout the flat. I was consulted at every step of the way and they could not have been more helpful, going above and beyond to ensure the entire process ran smoothly and they left the flat in an immaculate condition. I thoroughly recommend using Archway Heating and Plumbing Services.
Biren Chopra profile pictureBiren Chopra
12:45 11 Jan 25
Suggestions - I booked for full service but there was further work needs to done.

Please give quatation before start initial job, Customer have to think about full price if it is affordable or not.

Thanks for your advice.
Chloe Carter profile pictureChloe Carter
12:57 02 Jan 25
Amazing service. Was clean, tidy and considerate. Even showed me how to bleed my radiators
David McGrath profile pictureDavid McGrath
19:46 01 Nov 24
A great service provided by this company. Steve explained everything thoroughly, provided context and background information, suggested things to look out for going forward and ran some additional checks without charge. Professional, honest and goes the extra mile and to top it off excellent value!
grahame golds profile picturegrahame golds
16:57 14 Oct 24
As always, amazing service. Excellent laying of new flooring . Fitter was polite and helpful and a very clean worker
Wayne Humphreys profile pictureWayne Humphreys
10:57 14 Oct 24
Great service, honest, on time and on budget.
Natasha Coates profile pictureNatasha Coates
16:43 11 Oct 24
Ian Porter profile pictureIan Porter
15:59 11 Oct 24
Used again this year for annual service, very easy to contact and book service. Quick response to booking us in. Turned up on time and was professional and courteous. Fair price and easy to pay system. Will use again.
Carla Palmer profile pictureCarla Palmer
16:47 05 Oct 24
Eve Mcgrath profile pictureEve Mcgrath
16:05 26 Sep 24
Really helpful and professional team. The work included replacement of boiler and heating system and loft boarding. The guys were very professonal and did the work to a high standard. They turned up on time and cleared up at end of each day. I would definitely recommend them as a team and will be booking annual boiler checks with them in future.
Emily Cowan profile pictureEmily Cowan
07:45 23 Sep 24
Mick did a fantastic job laying our living room flooring. Working around issues we found while lifting the old flooring including old gas pipes and having to level the floor which cost us another day. Mick was super friendly and even had Kiani come along to help to ensure they could finish the flooring even faster so it was complete for me. Really pleased with the end result (pics are before skirting board was put back on). Booked through Steve who was also really helpful and friendly. Would definitely use AHPS again!
Rosie Childs profile pictureRosie Childs
18:49 28 Aug 24
Archway Heating did a great job on our bathroom. Steve, Kiarni and the team were all reliable and professional and carried out the work to a high standard. We are very pleased with the results, thank you. Will be recommending to friends and family.
Clive Preston profile pictureClive Preston
15:15 13 Jun 24
Michael is an excellent carpenter. He has built three bespoke wardrobes for us his attention to detail is 2nd to none. fitted oak worktops in our kitchen, most importantly, he’s a very polite man
B W profile pictureB W
21:50 09 Jun 24
Michael did a fantastic job on my kitchen. The attention to detail is brilliant. I'm a very fussy and particular in what I want. Michael made this kitchen possible for me with his guidance and knowledge. He told me why some of my ideas were not possible and also showed me. Going with his recommendations and putting trust in him, I could see he was right and I'm much more greatful for it. He has done a brilliant job on the plumbing, kitchen fitting, custom cuts for lights, architectraves with all custom continuous groves all routed in. I love it. Thank you again! Here are some before and after pictures too.

Areas We Cover

We support homes and businesses across Hertfordshire with fast, reliable plumbing solutions in every location we cover. Our key service areas include:

Need A Toilet Repaired?

If your toilet isn’t working properly, AHPS is ready to help. We provide dependable toilet repairs across Hertfordshire, with clear communication, fair pricing, and professional workmanship from start to finish.

 

Contact us today to arrange your toilet repair. Our team is available to take your call or respond quickly to callback requests.

Address

32 Broadoak Way, Stevenage,
Hertfordshire, SG2 8QW

Frequently Asked Questions

We offer same day callouts for urgent toilet problems, which include a callout fee based on the time of attendance. There is no callout charge for pre-booked toilet repairs, which are billed at our standard hourly rate. All costs are explained before work begins.

In many cases, yes. If your toilet issue is urgent, we aim to offer same day appointments where availability allows. Our engineers carry common parts and can resolve most toilet faults during the first visit.

Yes. All toilet repairs are carried out by fully qualified and insured professionals. Our team holds recognised accreditations including Gas Safe, NICEIC, CIPHE, Nu Heat Approved, and Ideal Logic Approved Installer status, ensuring all work is completed safely and correctly.

We repair most standard domestic toilets, including close coupled, concealed cistern, and traditional systems. Whether the issue is internal components, flushing problems, leaks, or pipework faults, our engineers can diagnose and repair the problem.

Yes. We provide free, no obligation quotes for all planned bathroom fitting work. Our team will visit, assess the space, explain your options and give you a clear breakdown of costs. You are never pressured to proceed and can take time to decide.

The cost depends on the nature of the fault and whether the repair is urgent or pre-booked. Minor repairs may only take a short time, while more complex issues can take longer. We always explain pricing before starting any work so you can make an informed decision.